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Frequently Asked Questions
What is the delivery area?
Enter your address at checkout and we’ll confirm whether we deliver to you.
How long does delivery take?
Typical delivery time is 30–45 minutes depending on order volume and distance. You'll receive real-time status updates as your order is prepared and delivered.
Can I cancel my order?
Orders can be cancelled free of charge within 2 minutes of placement. After that, a 10% cancellation fee may apply as your food may already be in preparation.
How do promotions work?
Active promotions are automatically applied at checkout when your order qualifies. You can also enter promo codes in the cart.
How does the loyalty program work?
You earn points on every order. Points can be redeemed for wallet credit to use on future orders.
What payment methods do you accept?
We accept all major credit and debit cards through our secure Stripe payment system. Apple Pay and Google Pay are also supported.
How do I contact the restaurant directly?
For order-specific issues, email us at [email protected] with your order number and we'll help you reach the restaurant.